The Rosie Rourke team did a fabulous job in helping me to sell my condominium. Their extensive knowledge of the Fairwood area in Renton, was key in getting the buyers through the door to view the property. I felt that the entire team was there for me whenever I had a question, no matter what the issue was. They use a team strategy to guide any seller through the daunting process of selling a home. I Highly recommend the Rosie Rourke team with John L Scott whether you are buying or selling! Five stars all around!
We have dealt with Rosie Rourke for several real estate transactions over the past 17 years, including our most recent purchase of a home in Kent. There is none better out there than this amazing agent and her team. Their focus is one hundred percent on the customer, whether buyer or seller. Truly one is in good hands when this team in on board.
Rosie and her team really knew what they were doing and ALSO anticipated what I would need before I even asked for it. They were personable, communicative, polite, and available whenever I had a question. They presented the details on my home very professionally before listing and then took the time to make sure my home was prepared for market and also advertised to the best it could be. Because of this I sold within only a couple weeks. Patience would also be the word that I would use to describe the process of finding a new home. I must have looked at over 30 homes before finding the right one, and they continued to support me and offer suggestions as I looked. Without a doubt, I will be working with Rosie again and would recommend her team to anyone in the area looking to sell or buy a home.
Rosie Rourke's team helped me sell my old house and buy my new house. I dealt most often with Rosie, Colleen and Sandie, but the entire team was used for my transactions. They were excellent in every way, communication was great, and having a whole team working my houses meant constant responsiveness. Here are some example details of what they did for me: They called to tell me my offer had been accepted - on a house that I had talked myself into liking, but no longer wanted, having just found my dream house in a brand new listing minutes earlier. When I told them this, they did not get mad at all. They found a legitimate way to rescind my offer on that house, got me in to view the dream house within 2 hours of when it went online. They then hosted a last minute open house to find a buyer for my old house so we could put in a non-contingent offer on my dream house, which had a deadline for offers only 3 days away. They sold my house at that open house the next day. Thru phone, email, fax, driving, they tirelessly worked to speed up the timing on my old house sale so that the dream house offer could, in fact, go in non-contingent with an entire 10 minutes to spare before the deadline. I now live in that dream house and LOVE IT. They chased down everything when my old house closing was delayed by the buyers' VA mortgage company, including informing the buyers' agent of the delay, which she didn't even know about. When I was finishing the last 2 hours of cleaning my old house before handing over the keys, the gas fireplace suddenly stopped working. First I panicked, then I called the team, and they had a handyman over to fix it in 45 minutes so the closing wouldn't be delayed. They were excellent at advising on which repairs and upgrades to make to my old house while minimizing my costs. Twice they talked me out of spending $$ on a new bathroom vanity, told me to just paint the bathroom instead. They were right. They wanted me to keep that money to spend in my dream house. They gave good advice on pricing for offers on new houses and listing price for my old house. They had a professional photographer take the pictures for my old house listing, to maximize interest. They were friendly and professional throughout. I will use ONLY the Rourke Team for any future real estate needs and recommend them VERY HIGHLY.
We engaged Karen Hake-Santana as our buyers agent, and she went out of her way to help us far outside her local area of greater Seattle. It turns out she has a great working knowledge of the western Puget Sound and northern peninsula areas as well! She got to know our tastes and used that knowledge to direct our search. She helped us understand and cope with the negotiation phase. We love our new home in Port Angeles!